FAQ

Here, you’ll find answers to common questions about purchasing, downloading, and playing games on your PC. If you’re new to PC gaming, you may have questions about how to get started. Here are some common questions we receive from first-time PC gamers:

Is it safe to buy from PCGame.lk?

Yes, it is safe to buy from PCGame.lk. We have been a trusted retailer for over 03 years, serving thousands of customers worldwide. Our website uses advanced security technologies to ensure the safety of your payment and personal information. We are also a partner of trusted payment companies such as Visa, Mastercard, and PayPal, and have a high rating of 4.7 out of 5 on TrustPilot.

How long will it take my key to arrive?

We will manually email you your game key or download URL within a few hours, typically within 12 hours of your purchase. Please make sure to enter a valid email address when making your purchase. If you don’t receive your key within 24 Hours, please check your spam or promotions folder (if applicable). If you still don’t see the email, please contact customer support for assistance.

We hope this FAQ page helps you get started with PC gaming and answers any questions you may have. If you have a question that isn’t addressed here, feel free to contact us for further assistance.