Help & FAQ
Quick answers about soft copies, game keys, payments and refunds. Can't find yours? We're a message away.
What is a soft copy?
A soft copy is a full PC game that we copy straight onto your own external / internal hard drive or laptop. Just pick the games from our list and bring your drive. Pen drives are not allowed.
How much space do I need on my drive?
Tick the games you want in the Soft Copies list above — it adds up the total size and tells you how much free space to bring.
Soft copy or game key — which should I buy?
Game keys are official codes you activate on Steam, PlayStation, Xbox and other stores with your own account. Soft copies are game files we copy onto your drive.
How fast will I get my game key or gift card?
Digital codes are delivered instantly to your email and account after payment.
Which payment methods do you accept?
Visa, Mastercard, Amex, Discover, Diners Club, Maestro, iPay, Skrill, Neteller and Bitcoin — with no payment fees.
Which region will my game key work in?
All our game keys are Global — they work in Sri Lanka and anywhere else in the world. You’ll see the 🌐 Global tag on every product page.
Can I get a refund?
Please read our refund policy for the full details, or message us on WhatsApp and we’ll help.
How do I contact support?
Message us on WhatsApp at +94 77 366 1996, email [email protected], or use the contact form. We offer 24h support.
My game isn’t listed. Can you get it?
Send us a game request with the name and platform and we’ll do our best to add it.
Where do I get soft copies copied?
At our shop: No 38/6, Nalandarama Road, Nugegoda. Call or WhatsApp +94 77 366 1996 before you come so we can have your games ready.
Can I bring a pen drive for soft copies?
No — pen drives are not allowed. Please bring an external or internal hard drive, or your laptop.